Vitacare Dental Centre – Workplace COVID-19 Safety Plan for Patients:

This plan is current as of May 20th, 2020. Note that because SARS-CoV2 is still considered a novel virus and the trajectory of the pandemic is still changing, safety measures may also be altered accordingly. The protocols presented here are in accordance by recommendations presented by the College of Dental Surgeons of British Columbia (CDSBC). Note that the CDSBC flows the rules and regulations of that provided by the provincial health officer, BC Centre of Disease and Control, and Worksafe BC.

Staff, dentists and patients are not to enter the clinic if they:

1. Have any COVID-19 symptoms: fever, cough, sore throat, shortness of breath, runny nose, sneezing, post-nasal drip, loss of smell, chills, fatigue, muscle aches, vomiting, diarrhea, nausea, malaise and/or headache

2. Have had close contact with a suspected or confirmed COVID-19 individual in the last 14 days; or

3. Have travelled internationally in the last 14 days

Booking your dental appointments:

1. During this time, your dental needs will be triaged and we will be prioritizing emergent and urgent care.

2. Appointments can be made by phone or email. You must have an appointment to enter the clinic. Please arrive on time. If you arrive early, please wait in your vehicle until your designated time to minimize contact with other departing patients.

3. You are to come alone to your appointment. One parent, guardian, or caretaker can accompany a child or person that requires additional assistance to an appointment.

4. When you arrive at the clinic, we will provide you with hand sanitizer, take your temperature and ask you screening questions.

Waiting room:

1. Physical distancing will be in effect. Maintain 2-metre distance between one another.

2. There will be a limited number of people allowed in the waiting room at a given time.

3. Plexiglass barriers will be placed at the front desk.

4. Frequently touched surfaces will be disinfected routinely.

Treatment rooms:

1. Dentists and dental assistants will be wearing enhanced personal protective equipment, which may include face shields, gowns, and respirator masks.

2. You will be asked to rinse with a hydrogen peroxide mouthwash for 30 seconds prior to your treatment.

3. There will be infection protocols requiring more time for disinfection of the rooms in between patients.

4. As always, instruments and equipment are properly sterilized to kill all microorganisms.

Privacy Policy

Vitacare Dental Centre is committed to protecting your privacy. Our privacy policy, effective 11/9/2018, explains how www.vitacaredental.com, developed by Einstein Dental, uses and safeguards all information you provide when using our site. Please contact us directly with any questions regarding our privacy policy.

How We Collect and Use Information

In order to send an inquiry or submit a consultation request through our site, you will be required to provide information to us that identifies you, including your:

  • Name
  • Email Address
  • Telephone Number

You also have the option to submit a message. This information will be used to correspond with you.

We will only use your personal information as permitted by law.

Vitacare Dental Centre uses electronic, physical, and managerial procedures to protect your information from unauthorized access, disclosure, changes, or loss of your information. However, we are unable to guarantee that your identifiable and non-identifiable personal information will never be disclosed in a way that conflicts with our privacy policy. We are not responsible for any security breach or other third-party actions.

Our Use of Cookies

Cookies are small files sent to your web browser from a server and stored on your computer. They allow einsteinlaw.com to improve your user experience by collecting and remembering information about your preferences when using the site. Cookies can be accepted or declined. Cookies cannot grant access to your computer or any of the information it contains.

Most browsers automatically accept cookies, but you can change your settings to decline cookies if you wish. However, it is important to understand that declining cookies may keep you from taking full advantage of the site.

Learn more about managing cookies in the most commonly used browsers:

Google Chrome: http://www.google.com/support/chrome/bin/answer.py?answer=95647

Apple Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Microsoft Internet Explorer: https://privacy.microsoft.com/en-us/ie11-win7-privacy-statement

Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

Mozilla Firefox: http://support.mozilla.com/en-US/kb/Enabling%20and%20disabling%20cookies

Google AdWords Remarketing

We use Google AdWords Remarketing to advertise our services across the web. We also use it to provide marketing that is relevant to you. By placing a cookie on your browsing device, Google AdWords Remarketing displays ads tailored to you based on the parts of our site that you visit. This cookie does not identify you or give access to your computer. Instead, the cookie acknowledges that you visited a page, resulting in the placement of ads related to that page topic. You can choose not to participate in Google AdWords Remarketing by visiting this page. You can choose not to participate in any third-party vendor’s use of cookies by visiting this page.

Google Analytics

Google Analytics is a tool that records data pertaining to how users go about finding the information they seek, including search terms used and the amount of traffic that certain websites attract. We use this information to improve the user experience by making einsteinlaw.com easier to find for those who can benefit from our content. As with AdWords Remarketing, Google Analytics relies on cookies to collect this information. You can opt out of participating in Google Analytics and cease receiving related cookies by following these instructions.

Facebook Lead Ads

Facebook Lead Ads are advertisements we place on Facebook that allow you to submit your personal information directly to us so that we can contact you and discuss your interest in our services. The terms of our privacy policy apply to personal information submitted through a Facebook Lead Ad. We do not target minors through Lead Ads.

Bing Ads Data Collection

Bing Ads uses anonymous cookies to collect data regarding user actions on an advertiser’s websites. We use Bing Ads to learn how often users click our advertisements, how long users spend on our site, how often they visit, and other data. If you do not wish to participate in Bing Ads data collection, please follow the instructions outlined on this page.

Our Data Storage

Vitacare Dental Centre retains all ownership rights pertaining to databases, software, codes, designs and all other internally developed applications used to provide our site and our services. You retain all rights to the data you submit to einsteinlaw.com. We work with third-party vendors and hosting companies in order to provide the networking, storage, software, hardware, and other technology needed to provide our services.

Managing Your Personal Information

We take every measure to give you access to your personal information. You can correct errors or remove your information altogether at any time, as long as the preservation of this data is not required by law or for genuine business purposes. To initiate this process, you must identify yourself and the information you wish to access, modify, correct, or remove. We reserve the right to refuse requests that endanger the privacy of others, are unrealistic, would require unreasonably extensive technical effort, or require unauthorized access. When users are granted access to their personal information, this is provided free of charge unless it requires substantial effort on our part.

If you would like to access, change, or remove your personal information, please contact us. If you wish to remove your information, we will do so within 7 business days of receiving your request.

Privacy Policy Changes

We may update or change our privacy policy from time to time. When this happens, we will post a notification on our site. These changes are effective starting the date they are posted.

Vitacare Dental Centre

Vitacare Dental Centre

At Vitacare Dental Centre in Coquitlam, we are proud to offer personalized dental treatments in a warm, welcoming environment. Our doctors, Dr. Alex Wong and Dr. Vanessa Lee, use modern techniques and the latest technology.

For more information about our services, contact our practice online or call (778) 355-3535 today.

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Coquitlam Office

101-1655 Como Lake Ave
Coquitlam, BC V3J 0E9

Open Today 9:00am - 5:00pm

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